Service Terms of Use

This Agreement is written in the English language. If there is any discrepancy between the English version and the Korean version, the Korean version shall prevail.

1. Purpose

This agreement aims to regulate the rights, obligations, and responsibilities between Nadoomodoo Inc. (hereinafter referred to as the "Company") and its members regarding the use of various services provided by the Company.

2. Definitions

  1. "Service" refers to all services provided by the Company that users can access, regardless of the type of terminal device (such as PC, TV, mobile device, etc.).
  2. "User" refers to individuals who receive services provided by the Company under this agreement, including "Individual Members," "Corporate Members," and "Non-Members."
  3. "Individual Member" refers to a person who registers with the Company by providing personal information and can continuously receive information from the Company and continuously use the services provided by the Company.
  4. "Corporate Member" refers to a person who registers with the Company by providing corporate and personal information and can continuously receive information from the Company and continuously use the services provided by the Company.
  5. "Non-Member" refers to a person who uses the services provided by the Company without registering as a member.
  6. "ID" refers to a combination of letters or a combination of letters and numbers chosen and approved by the member and the Company for the identification and use of services.
  7. "Password" refers to a combination of letters (including special characters) and numbers chosen by the member to confirm their identity as the holder of the ID and for the protection of secrecy.
  8. "Paid Service" refers to various services provided by the Company for a fee.
  9. "Payment" refers to the act of selecting a payment method and entering financial information to use the paid services provided by the Company.

3. Supplementary Provisions

Matters not stipulated in this agreement shall be governed by the provisions of laws, individual agreements for services established by the Company, operational policies, and rules (hereinafter referred to as "Detailed Guidelines") established by the Company. In the event of a conflict between this agreement and the Detailed Guidelines, the Detailed Guidelines shall prevail.

4. Effectiveness and Amendment of the Agreement

  1. This agreement shall be posted and announced on all internet services provided by Nadoomodoo Inc. (hereinafter referred to as the "Company"). Within the scope not violating laws related to the services and other relevant laws, such as the Electronic Commerce Act, Act on Regulation of Terms and Conditions, and Information and Communication Network Act, the Company may amend this agreement. In the event of an amendment to the agreement, the Company shall announce the revised content and effective date of the amended agreement at least 7 days (30 days for changes unfavorable to users or significant changes) prior to the effective date. The Company shall also individually notify existing users of the revised agreement, the date of application, and the reasons for the change (including an explanation of important changes) through separate electronic means (such as email, text message, sending electronic messages within the service, displaying notification messages, etc.). The revised agreement shall become effective upon announcement or notification.
  2. In the event that the Company announces or notifies the amendment of the agreement according to clause 1, the Company shall also inform the user of the following: "If you do not agree to the amendment, you may terminate the agreement within 7 days (30 days in case of changes unfavorable to users or significant changes) from the date of announcement or notification. If you do not express your intention to terminate the agreement, it will be considered that you have agreed to the amendment."
  3. If the user does not express refusal within 7 days (or 30 days in case of changes unfavorable to users or significant changes) from the date of announcement or notification according to clause 2, it will be considered that the user has agreed to the amended agreement.

5. Notification to Users

  1. Unless otherwise specified in this agreement, the Company may notify users through electronic means such as email, text message (SMS), electronic messages, or push notifications.
  2. In the case of notifying all users, the Company may post notices on the bulletin board within the website operated by the Company for more than 7 days instead of notification under clause 1. However, for matters that significantly affect individual transactions, the Company shall notify them individually as per clause 1.
  3. If it is difficult to notify individual users due to unregistered contact information, failure to update after change, or incorrect registration, the Company may consider the notice as being made by posting it as per clause 2.

6. Conclusion of Service Agreement

A service agreement is concluded under the following circumstances:

  1. When a user who wishes to join as a member agrees to the contents of the agreement, applies for membership, and the Company accepts such application.
  2. When a user wishes to use a service without registering as a member and makes a payment for the Company's service usage.
  3. When a user wishes to use a free service

6. Conclusion of Service Agreement

The service agreement is concluded under the following circumstances:

  1. When a user wishes to join as a member, agrees to the terms, submits a membership application, and the company approves such application.
  2. When a user wishes to use a service without joining as a member and makes a payment for using the company's service without applying for membership.
  3. When a user wishes to use a free service without joining as a member and completes the procedures of item 1 and 2 while using additional services related to the free service.

7. Approval of Membership Registration

  1. The company generally approves the request for a service agreement when it is requested.
  2. When applying as per item 1, if necessary for service provision, the company may request real-name verification and authentication through a specialized agency.
  3. The company may postpone approval if there is no available equipment related to the service or if there are technical or operational issues.
  4. If the service use is not approved or postponed according to the above, the company generally informs the service applicant. However, there may be exceptions when the company cannot notify the user without the company's fault.
  5. The time of the service agreement's establishment is when the company indicates the completion of registration in the application process for item 1 and when payment is completed for item 2.
  6. The company may differentiate the usage time, frequency, and service menu for each membership grade according to company policy.

8. Changes to Member Information

  1. Members can view and modify their personal information at any time through the personal information management screen. However, information necessary for service management, such as real names and IDs, cannot be modified.
  2. If the information provided during membership registration changes, the member must promptly inform the company of such changes through online modification or other means.
  3. Members are responsible for any disadvantages arising from failing to notify the company of changes as per item 2.

9. Management and Protection of Member Information

  1. Members are responsible for managing their IDs and passwords, and they must not allow third parties to use them.
  2. If there are concerns about the misuse of an ID or the possibility of misinterpretation as a company or service operator, the company may restrict the use of that ID.
  3. If a member becomes aware that their ID or password has been stolen or is being used by a third party, they must immediately notify the company and follow the provided instructions.
  4. The company is not responsible for any disadvantages arising from a member's failure to notify the company of such incidents or to follow the provided instructions.

10. Company's Obligations

  1. The company promptly repairs or restores equipment in the event of a failure or loss to ensure continuous and stable service provision. The company may temporarily suspend all or part of the service without notice in the following circumstances:
    • Urgent system checks, expansions, replacements, repairs, or construction required for new service provision.
    • Inability to provide normal service due to system failures, wireless network issues, etc.
    • National emergencies, power outages, force majeure, etc.
  2. The company endeavors to provide convenience to users in procedures and contents related to the conclusion, modification, and termination of contracts.
  3. The company posts information such as the representative's name, business name, address, phone number, fax number, telecommunications sales registration number, terms of service, and personal information handling policy on the initial screen of the online service for easy access by users.

11. Protection of Personal Information

  1. The company attaches importance to the personal information of users and strives to comply with relevant laws and regulations such as the Information and Communication Network Act and the Personal Information Protection Act. The company informs users through the Privacy Policy about the purposes and methods of using the personal information provided by users and the measures taken to protect personal information.
  2. If there is no service usage history for one year from the last use date, the company may store and manage user information separately in accordance with the provisions of the Personal Information Protection Act and its enforcement decree. The separated personal information of users will be kept until the user requests withdrawal or deletion.
  3. The company applies related laws and the company's privacy policy regarding the protection and use of user personal information. However, the company's privacy policy does not apply to external web pages linked from websites operated by the company.

12. User's Responsibilities

  1. When applying for user registration, users must fill out the application form based on the facts. The company is not responsible for any rights claimed by users if false or others' information is registered, and the company is not liable for damages caused thereby.
  2. Users must comply with the provisions of this agreement, other regulations established by the company, and announcements made by the company. Users must not interfere with the company's operations or damage the company's reputation.
  3. Users must promptly update their address, contact information, email address, etc., online when changes occur. Users are responsible for any delays or failures in updating changed information.
  4. Users must directly manage the IDs and passwords assigned to them. The company is not responsible for any problems caused by the user's negligent management.
  5. When selecting an ID, nickname, or other names used within the service, users must not:
    • Impersonate or use similar names to impersonate the official operator of the service provided by the company.
    • Use names containing sexually explicit or obscene content.
    • Use names that may infringe on the rights of third parties, such as trademarks or copyrights.
    • Use names that may defame third parties or disrupt their business.
    • Use names containing antisocial or illegal content.
  6. Users cannot sell, donate, or provide as collateral their rights to use the service or other positions under the usage contract without the company's explicit consent.
  7. Detailed guidelines for service usage, cautions, and other related matters are determined by operational policies. Users may face service restrictions, civil and criminal liabilities, and other disadvantages if they violate the service usage agreement and operational policies.
  8. With regard to this provision and related matters concerning service usage, detailed guidelines and other relevant information will be established in the operational policies. If users violate the service terms and conditions or operational policies, they may face consequences such as service restrictions or legal liabilities.

13. Provision of Services

  1. The company shall provide services 24 hours a day, year-round, unless there are special business or technical impediments. However, temporary interruptions in service provision may occur due to reasons such as maintenance of the company's systems or replacement of communication equipment.
  2. Detailed guidance regarding individual services can be found on the respective service screens.
  3. The services provided by the company include the following:
    • Business automation through external software integration
    • Scheduling of automated business tasks
    • Inquiry and management of automated business task history

14. Restriction of Services, etc.

  1. In case of national emergencies such as war, natural disasters, or situations equivalent thereto, or if telecommunications services are suspended by a telecommunications business operator under the Telecommunications Business Act, the company may restrict or suspend all or part of the services.
  2. Notwithstanding the provisions of the preceding paragraph, free services may be restricted or suspended in whole or in part due to the company's operational policies or other reasons, and may be converted to paid services.
  3. When restricting or suspending the use of services, the company shall promptly notify users of the reasons, duration of restrictions, scheduled times, etc.
  4. In the event that the company plans to convert a service from free to paid after obtaining users' payment information, the company shall notify the users of the reasons for such conversion and the scheduled date for the conversion, and obtain the users' consent.

15. Procedure for Termination of Service Termination and Withdrawal

  1. Users may request termination of the service contract at any time through the user withdrawal application on the homepage. However, immediate withdrawal may be restricted for a certain period of time after new registration to prevent misuse of the service.
  2. If a user violates the obligations of the user stipulated in these terms and conditions, engages in abnormal or unfair use, uses prohibited programs, or creates broadcasts and posts that damage or insult the honor of others, and despite the company's prohibition or request for deletion, the user accumulates such actions twice or more, the company may notify the user and terminate the contract.
  3. The company shall respond to the user's intention to withdraw, cancel, or terminate the subscription after receiving notice from the user. The response shall be made by one of the methods notified by the user to the company, and if there is no contact information provided by the user to the company, the response may not be made.

16. Indemnification

  1. The company or the user may claim damages against the other party in the event of damages caused by the fault of the other party. However, the company shall not be liable for damages caused by failures in free services, interruptions in service provision, loss or deletion of stored data, or data tampering.

  2. Except as provided in the company's operational policies, privacy policy, and other service-specific terms and conditions, the company shall not be liable for any damages.

  3. In the event that a user is unable to use the service due to the company's clear fault, the company shall apply the following compensation rates based on the monthly availability rate for the recent three months (or the applicable period if less than three months) starting from the time the user notifies the company and confirms the fact:

    | Monthly Availability Rate (%) | Compensation Rate (Monthly Billing) | | --------------------------------- | ----------------------------------- | | 99.0% or more but less than 99.5% | 10% | | 95.0% or more but less than 99.0% | 25% | | Less than 95.0% | 50% |

17. Exemption Clause

  1. The company shall not be liable for providing services in the event of force majeure or events equivalent thereto.
  2. The company shall not be liable for service interruptions caused by the user's fault.
  3. The company shall not be liable for failure to achieve expected profits through service use or for damages caused by materials obtained through the service.
  4. The company shall not be liable for the reliability, accuracy, or content of information posted by users on web pages, nor shall it intervene in disputes between users or between users and third parties mediated through the service.

18. Provision of Information and Advertisement

  1. The company may provide various information and advertisements deemed necessary by users during service usage through methods such as banner placement, electronic mail (E-Mail), mobile phone messages, telephone, mail, etc. However, users may refuse to receive them according to the methods provided by the company.
  2. Even if a user refuses to receive them, the company may provide information via electronic mail, etc., regarding matters that users must be aware of under the "Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc." such as changes in terms of use, privacy policies, and other matters that may affect users' interests.
  3. If a user takes measures to refuse reception according to the proviso of paragraph 1, the company shall not be responsible for failing to deliver transaction-related information, replies to inquiries, etc., due to such measures.
  4. The company shall verify every two years the consent to receive commercial advertisements in accordance with the Enforcement Decree of the "Act on Information and Communications Network."
  5. The company shall not be liable for users' participation in promotional activities of advertisers or for any losses or damages resulting from transactions.
  6. "Discount coupons" are issued by the company as rewards for purchase activities or participation in events. Coupons issued under these circumstances will expire and become void once used, and they are not redeemable for cash.

19. Payment for Paid Services, Etc.

  1. When using paid services provided by the company, users are required to pay usage fees as a principle. The payment methods for usage fees for paid services provided by the company are as follows:
    • Various card payments such as prepaid cards, debit cards, credit cards, etc.
    • Various account transfers such as phone banking, internet banking, online non-face-to-face account transfers, etc.
  2. The company may verify whether the user has legitimate usage rights for the payment method, and until such verification is completed, the company may suspend transactions or cancel transactions for which verification is not possible.
  3. Based on the company's policies and the criteria of payment providers (mobile carriers, credit card companies, etc.) and payment intermediaries, the cumulative payment amount and recharge limit per user per month may be restricted. If these limits are exceeded, additional use of paid services may not be possible.
  4. The user is responsible for the accuracy of the information provided for payment or settlement.

20. Refund

  1. In cases where the payment is canceled and refunded due to the user's fault, the following procedures shall be followed:
    • Refunds are not possible for services that are completed with a single use or purchase.
    • For services that are continuously available, the remaining amount after deducting the amount corresponding to the days of use shall be refunded.
  2. Notwithstanding the provisions of the preceding paragraph, the entire amount paid shall be refunded in the following cases:
    • When there is no service usage history after completing the payment
    • When unable to use the service due to company's fault such as service failure
    • When the purchased service is not provided
    • When the purchased service significantly differs from the displayed or advertised content
    • When the service itself is significantly unusable due to its defects
  3. The company shall refund the usage fee using the same method as the payment method, as a principle. However, if refunding with the same payment method is not possible, the company will refund using a separate method determined by the individual service.
  4. The company shall proceed with the refund process within 3 business days from the date when the obligation for the refund arises. However, if user cooperation is required for the refund process and the refund is delayed due to the user's fault, the company shall not bear any delay charges.
  5. The party at fault shall bear the expenses necessary for the refund.

21. Ownership of Rights

  1. Copyrights and other intellectual property rights related to the services provided by the company belong to the company.
  2. The company only grants users the right to use the services provided by the company under the conditions set by the company, and users may not transfer, sell, or provide as collateral, etc., such rights.

22. Jurisdiction and Governing Law

In the event of a dispute related to the service, the competent court shall be determined as the court having jurisdiction over the location of the company, and the governing law shall be the laws of the Republic of Korea.

Supplementary Provisions

1. Effective Date

This agreement shall be effective from May 8, 2023.